Making a Claim

After suffering from an assault, making a claim can seem a daunting task. But the team at Bouncer Assault Compensation are here to guide you through this simple process.

You can start the process yourself by filling in our easy to use online claim form, requesting a call back at a time that is most convenient to you or, if you wish for that personal touch, you can call our team now on {insert telephone number}.

Remember, it doesn't matter if you contact us by telephone or via the web, you're under no obligation to take things further. Our staff are simply employed to give you the free advice and information you need to make a decision on your claim. We give you the chance to find out how we can help you and what the process involves.

Our team of advisor's are friendly, helpful and knowledgeable with an excellent understanding of the claims process.

No Win, No Fee

Bouncer Assault Compensation specialise in helping those who have suffered an assault, claim compensation through our no win no fee* service – meaning it will not cost you a penny to claim and you will keep 100% of any compensation awarded.

Making a no win no fee* claim is a civil and legal right but often, people do not use this right to make a compensation claim, fearing there may be hidden costs involved as well as being lengthy and complex. Bouncer Assault Compensation make claiming compensation a very simple process. We have the leading panel of solicitors nationwide making us the choice of the consumer when looking to make a claim.

No win no fee* was first introduced to the UK in 1995 under solicitors Conditional Fee Agreements' (CFAs) to help people make claims that did not qualify for legal aid. In 2000, legal aid was abolished for personal injury and now most personal injury claims work in this way.

Under this policy, if you do not win your case, you do not need to pay your no win no fee solicitor a fee. Insurance will cover the costs and expenses of the other party, and the fees and expenses of your solicitor too. Therefore, if you win your case you will receive 100% of your compensation – through the process of the claim you are not out of pocket. Only in exceptional circumstances or medical negligence cases will costs be applicable.

Our specialist no win no fee* solicitors will be able to guide you every step of the way and answer any questions you may have regarding the policy or any other area of your claim.

You can start the process yourself by filling in our easy to use online claim form, requesting a call back at a time that is most convenient to you or, if you wish for that personal touch, you can call our team now on {insert telephone number}.

*Charges maybe applicable in exceptional circumstances

Advice

When an assault happens our natural instincts immediately take over – our heart beats faster and all of our senses become heightened. Another normal reaction would be to move away from the scene of the assault and away from any immediate danger.

Your safety and welfare is always the priority following an assault. But there are also a number of things you can do at the scene which will help you if you later decide to pursue a claim.

If you intend to make a claim for compensation, it will greatly help your case if you keep a record of the effect that the assault has had on you, as you recover.

Points that you may wish to document:

• Any other health related effects of the assault (eg: insomnia, flash backs, depression)
• Medication taken and dosage
• Doctor’s appointments
• Treatment
• Out of pocket expenses (eg: prescription costs, taxi fares, phone calls)
• Days off work unpaid
• The effect on your normal daily activities (eg: unable to wash or dress unaided,
  unable to play football or socialise etc.)
• Take photographs of the scene of the accident, both close-up and wide angle. These may include floor coverings or holes in the ground, skid marks on the road, faulty items and pictures of the injury itself. Use a ruler if possible, to show the scale of the defect.
•  Get the contact details of witnesses who saw the assault happen, if possible.
• Following an assault in a public place, report the assault to a manager and make sure they write it in their accident book.
• If the police attend the assault, make sure you get the contact details of the officer who you spoke to. They may contact you after the assault and ask you to give a statement.
• Our body’s natural defences mask the pain of some injuries – so make sure seek medical attention as soon as possible following the assault, even if you feel well.
• Call Bouncer Assault Compensation as soon as possible following the assault. We’ll give you free and impartial advice and discuss all your options with you, without any obligation or pressure to proceed with making a claim.